We do not offer refunds on change of mind. If you are unhappy with your item we will gladly offer you an exchange or a credit note.
We are happy to exchange items within 14 days of purchase, just send us an email at firstname.lastname@example.org. Your item must be unworn and in the same condition that you received it. Customers are to cover the cost of return postage unless your items are deemed faulty.
If requesting a credit note, once we receive and inspect your item, we will send you an email to notify you that we have accepted or reject your returned item and details about your credit note.
If requesting an exchange, the requested item must be in stock. Once we receive your item we will send out your new item and send a confirmation email with your new tracking details.
If your item is faulty or damaged in anyway, please send us an email at email@example.com and we will refund or exchange it for you.