Tariff-free U.S. Shipping
A Better Shipping Experience for Our U.S. Customers With No Tariffs.

We’ve opened a new international fulfilment centre to improve how fast and smoothly your order arrives. This hub allows us to handle more stock, process orders faster, and access premium international shipping routes that we don't have access to in Australia.

Here’s what it means for you:

  • Faster, more reliable delivery thanks to streamlined logistics.
  • No extra fees or surprises. All U.S. import duties and tariffs are fully covered by us.
  • Simplified tracking. You’ll track your order within the U.S. as soon as it’s in our system.
  • The same great products, backed by an improved global fulfilment setup.

Cut-off: Orders placed before 8:30pm EST (Mon–Sat) are shipped the next morning. Handling: Allow 1–2 business days for processing before dispatch. Transit: US Standard: 5–10 days
International Warehouse
Our international fulfilment centre greatly improves how fast and smoothly orders to countries outside Australia order arrives. This hub allows us to handle more stock, process orders faster, and access premium international shipping routes that we don't have access to in Australia.

Here’s what it means for you:

  • Faster, more reliable delivery thanks to streamlined logistics.
  • No extra fees or surprises. All import duties are fully covered by us.
  • Simplified tracking. You’ll be able to track your order as soon as it’s in our system.
  • The same great products, backed by an improved global fulfilment setup.

Cut-off: Orders placed before 8:30pm U.S EST (Mon–Sat) are shipped the next morning. Handling: Allow 1–2 business days for processing before dispatch. Transit: US Standard: 5–10 days
Australian Warehouse
All Australian orders are packed and shipped with care by our team at our Perth office using Aus Post. This allows us to provide high quality service and add a personal touch to your order.

We process orders Monday-Friday. Please allow one business day for processing after placing of your order.

Estimated shipping times:

Australia

Standard: 3-6 business days

Express: 1-3 business days

New Zealand

Standard: 5-8 business days

Express: 3-5 business days

United States

Standard: 5-10 business days

Europe

Standard: 5-10 business days

Canada

Standard: 5-10 business days

United Kingdom

Standard: 5-10 business days

Rest of World

Standard: 5-10 business days

Shipping Protection

We do our best to ensure your items arrive to you safely but sometimes things happen. If you utilised our Checkout+ feature, rest assured that your package is fully protected! With package protection, in the event that your package is lost, stolen, or damaged while in transit, we will replace it free of charge. To start a shipping claim, please click here.